Privacy Policy
Introduction
TamaCares is committed to protecting your privacy and maintaining the confidentiality of your personal information and Protected Health Information (PHI). By using our services, you agree to the practices described in this policy. If you do not agree with any portion of this policy, you must discontinue use of the services.
Information We Collect
We collect information that you voluntarily provide when you fill out forms, request services, or otherwise communicate with us. This may include your name, contact details, health or medical information, and any other data required to process prescriptions or facilitate healthcare services. We do not collect additional information from you unless you explicitly give it to us.
When you visit our website, we may automatically gather certain technical data such as IP addresses, browser information, and usage patterns. We use this data to improve our website’s functionality and user experience but do not link it to your individual identity without your consent.
Google and Facebook Authentication
We provide the option to sign in through Google or Facebook authentication to streamline your user experience. When you choose to log in via these services, we only receive the information necessary to create or authenticate your account, such as your email address or basic profile details. We do not access, store, or use any additional data from Google or Facebook beyond what is required for secure login.
Cookies and Session Management
We use cookies and similar technologies primarily for session management. These cookies are essential for keeping you logged in as you navigate our website and for preventing unauthorized use of your account. They do not track or store any additional personal data. If you choose to disable cookies in your browser settings, some parts of our service may not function properly.
How We Use Your Information
Your data is used to personalize and provide the services you request, including managing your account, processing your prescriptions, and coordinating healthcare services. We may also use it to respond to your inquiries, improve our platform, and support internal operations such as analytics and service optimization.
Prescription Data Handling
We collect and verify prescription details, including patient identification, medication dosages, and prescriber information. This data is shared only with authorized healthcare professionals or pharmacies to fulfill your requests or to comply with applicable regulations. We store prescription records and related health information securely in accordance with legal requirements and our Terms of Service.
Financial Transactions
We partner with secure, PCI-DSS-compliant third-party payment processors to handle all financial transactions. We do not store your credit card or bank information on our servers. Any payment details you provide are encrypted and processed exclusively by our payment partners in accordance with industry security standards.
Data Security
We employ physical, administrative, and technological safeguards to help protect your data from unauthorized access, alteration, or disclosure. While no security system can be guaranteed to be infallible, we strive to keep your information secure at all times. We also maintain secure audit logs of all access to protected health information for a minimum of six years, in compliance with HIPAA regulations.
User Rights
You retain the right to review, update, or request the deletion of your personal information at any time, subject to certain legal or contractual obligations. If you wish to exercise these rights, please contact us using the details provided below.
Compliance with Healthcare Regulations
TamaCares is committed to safeguarding Protected Health Information (PHI) and adheres to the Health Insurance Portability and Accountability Act (HIPAA) and other relevant healthcare regulations. This includes implementing measures to secure PHI, limiting its disclosure, and maintaining records of authorized accesses. We obtain appropriate consent or authorization before sharing PHI with third parties, unless otherwise permitted by law.
Third-Party Service Providers
We may engage reputable third-party companies to help deliver our services, perform administrative tasks, or provide analytics. These providers have access to your information only to perform services on our behalf and are bound by contractual obligations to keep your data confidential and secure.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If material changes are made, we will post a prominent notice on our website. Your continued use of the services after such changes signifies your acceptance of the new terms.
Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:
- TamaCares
- 5724 Edsall Rd, Alexandria, VA 22304
- Phone +1(571)457-2115
- Email [email protected]